Josh S., my personal community philosophy is 1:1 leads to long term growth. By making individuals feel valued, seen, and heard, they are more likely to help others feel valued, seen, and heard. While it is a significant time investment, you’ll never regret building individual relationships with your community members (at least wherever it’s feasible and makes sense to do so).
You can plant a garden by throwing out a handful of seeds…
But you get a better result by cultivating individual plants.