Happy Friday everyone! It took me a solid 24 hours to joint the community because… Microsoft wouldn’t let the slack verification code come through. But alas! Email is working and HERE I AM! Per the “welcome to say hi” tab…here’s a little about me: 🌎 I’m from Overland Park, Kansas - suburb of Kansas City. Home of THE CHIEFS, really good bbq, and Ted Lasso (fun fact: Jason Sudekis went to my kid’s elementary school and he went to my high school! Season 1 is full of references to this area of KC!) 👩‍💻 I lead community programs and marketing for Automation Anywhere. My team is part of a larger team that’s truly focused on customer enablement - honestly, I have the best team, and a fantastic boss. And our global dev community is pretty great too! 🧶 The obvious answer: I love the Tightknit community. 🙂 (Actually, judgement is still out, but first impression is VERY positive!). I’m a classic lurker in most communities, but you might find me on the /kansas or /competitiondance subreddit making comments about sunflowers and state politics, or how the judging and awards at dance competitions is perhaps the most absurd thing you’ve ever witnessed. I was lucky to join so many of you at CLG at the beginning of October, and now that we have our annual virtual conference done, i’m traveling right on over to strategyland. lu.hunnicutt is helping me get a state of the state produced on where our community is and how that compares with trends in the market. Lu’s a pretty special piece of the puzzle on our team - she’s the main connector between our community and our product managers… she more or less helps the community make sense of what our PMs are doing! Other team members are focusing on going from pilot to official roll out of a technical advisory council, improvements in our MVP and figuring out how to scale our user group program. We also have team members helping us deliver locally in India and hopefully soon in LATAM. And - I am lucky to have someone dedicated to producing community and technical content and he’s helping us tell our story better than ever.

Happy Friday! We’d love a journey step unlock when someone responds to a DM. TL;DR we send members an automated DM that has with a magic link to login to one of our other platforms. But once it’s sent, that’s it. We don’t have a way to incentivize engaging with it.

Hey hey, fellow humans. I’m Lu, and pumped to be here. A community full of community folks? Could there BE anything more fun? Count me in. (Can you tell I’m doing a Friends rewatch?) Ok, about me. I live right outside of Denver and there’s snow in the forecast so I’m in a good mood. I have been in community for 8 years and now it’s natural for me to try to foster connection in just about every possible situation. I am the Sr programs and community manager at Automation Anywhere and have the BEST TEAM EVER. Our community is pretty cool, though we’re in the process of really making the shift to be more community-led. Currently, I’m working on cleaning our community and evaluating our programs, amongst an ongoing list of other things, so if you have cool ideas from simple tricks to massive overhauls drop them below. Anything that’s worked really well for you or that you’re proud of, I’d love to hear about it. Let’s be…. FRIENDS! (It really came full circle there organically) linkedin.com/in/lu-hunnicutt-1290jan

Not affiliated. Analyst, Community Intelligence at SoundCloud https://lnkd.in/p/eekKum_m

Not affiliated. https://job-boards.greenhouse.io/anthropic/jobs/5477150008

Not affiliated. https://openai.com/careers/head-of-community-emea-london-uk/

factory.com/careers/community Factory Community Lead SF (5/days a week)

Affiliated. https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/Illinois---Chicago/Senior-Director--Product---Community-Engagement-Tableau_JR367737-1?source=LinkedIn_Jobs

Spam, self-promotion, posts in the wrong channel, code of conduct violations... these are all increasingly difficult problems for online communities and also some of the most mundane and un-fun work for community professionals. Let Tightknit help you keep an eye on things with our new Moderation platform. Learn more about moderation in the docs. If you'd like to join the beta, react to this post with 🛡️ or reach out to support!

Create criteria with confidence thresholds for AI-evaluated triggers on your moderation rules, which can be used to automatically perform actions on incoming messages such as sending alerts, pushing messages to a moderation review queue, sending the author a customized message, and even auto deletion (for the especially naughty ones).

Members can report a message in Slack using the Report message message shortcut on any channel message or DM. The report alerts your team and lands in your review queue.

Your onboarding welcome DM can now use {{recipient.first_name}} or {{recipient.full_name}} tokens, which will be filled in based on their Slack profile when the message is sent. Click the token icon in the toolbar or below the editor, or start typing {{, to insert a new token.

Sometimes threads on your site need a notice, such as if there is an ongoing effort underway or certain information is out of date. Admins can now add a short note above any post on your community site, such as "This answer is out of date, see the new guide", without needing to edit or remove the post. Notices are reflected in the SEO page metadata. Add a notice to a post using the MCP or from the Discussion page in the Studio.

Previously journey milestones were limited to 1 or all your available channels. Customers on the Enterprise plan can now scope a journey milestone to up to 5 specific channels.

Hi everyone 👋 I’m Divya, a community builder and storyteller based in NYC, and so happy to be here! Two years ago, I co-founded Veranda Social to create the kind of rooms I wanted to be in: thoughtfully designed gatherings where people actually connect. We spotlight women-led and POC brands through curated experiences across New York, and I approach every event as a story, from the theme and creative to the content we share afterwards. Since then, we’ve hosted 25+ sold-out events, partnered with 30+ brands, studios, chefs and creators, and built a community where 40% of guests keep coming back. By day, I lead client partnerships at a market research firm, where I also built our client events function from the ground up, running 20+ executive dinners and activations each quarter. I’m now looking for a full-time role that brings both together: community, partnerships or events at a consumer or IRL-focused company in NYC. If your team is hiring, or you know someone I should meet, I’d be so grateful for an intro. Always happy to trade notes on building IRL community and brand partnerships, and if you’re in NYC, I’d love to grab coffee ☕ Looking forward to getting to know you all! Website: veranda-social.studios.fit/about Instagram: instagram.com/veranda.social LinkedIn: linkedin.com/in/divya-sagar