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Zap messages not appearing in companion site - Workaround needed? Best channel for support queries?

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Me again - I notice that when I use a Zap to send messages to Slack those messages aren’t appearing in the companion site even after I specifically hit send to companion site. Is there a workaround or better to manually send things in Slack for now? Also is this the right channel to send support messages or better to DM?

  • Avatar of Zach Hawtof
    Zach Hawtof
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    No worries Marissa Sterling this is a good spot to post. If the Zap bot is the entity posting to the channel, it’s likely because it has not been added as an Allowed Bot. By default, Tightknit doesn’t sync bots unless specified.

  • Avatar of Marissa Sterling
    Marissa Sterling
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    Fixed! Life changing! Thank you!!

  • Avatar of Zach Hawtof
    Zach Hawtof
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    🙌