We generally copy Slackβs privacy policy.
When a customer deletes their Slack profile, we leave the content of their messages but wipe out that userβs identity.
Individual members can remove their posts/comments using the same message shortcut as admins. Yes, we follow our terms for that.
Today, the only platform other than our database is OpenAI. However, we are actively working on creating in-house AI solutions that keep the data within our stack to better serve our enterprise clients. More on that in a future release.