Tightknit Community Icon

Multiple Instances of Same Bot Listed on Tightknit

Β·
Β·

Noticing that when browsing for allowed bots that Tightknit is showing multiple of the same. Bug? πŸ› Some examples:

  • Avatar of Zach Hawtof
    Zach Hawtof
    Β·
    Β·

    Where are you seeing this Scott Baldwin?

  • Avatar of Scott Baldwin
    Scott Baldwin
    Β·
    Β·

    Tightknit App > Allowed Bot Profiles when selecting/adding

  • Avatar of Stephen Cook
    Stephen Cook
    Β·
    Β·

    Hey Scott, which browser are you using?

  • Avatar of Scott Baldwin
    Scott Baldwin
    Β·
    Β·

    In this case I'm in the Slack desktop app

  • Avatar of Stephen Cook
    Stephen Cook
    Β·
    Β·

    Gotcha!

  • Avatar of Scott Baldwin
    Scott Baldwin
    Β·
    Β·

    Mobile app is the same too.

  • Avatar of Stephen Cook
    Stephen Cook
    Β·
    Β·

    So you're seeing those duplicated results for this input box?

  • Avatar of Scott Baldwin
    Scott Baldwin
    Β·
    Β·

    See those when I go to add one to that input box.

  • Avatar of Stephen Cook
    Stephen Cook
    Β·
    Β·

    That looks like a Slack bug! slackbot-intensifies I'll file it now for them. One last question: Are you seeing duplicated results for all users? Or just APP bots?

  • Avatar of Scott Baldwin
    Scott Baldwin
    Β·
    Β·

    Just app bots

  • Avatar of Stephen Cook
    Stephen Cook
    Β·
    Β·

    Scott Baldwin here's some info Support requested, if you're still seeing this:

    Can you ask the individual to clear their Slack cache both on desktop and mobile and see if the issue persists? Do they see the issue in a web browser as well? If the issue continues after a cache clear, can you ask they provide a timestamp of the reproduction and the user ID so we can take a look at logs on our side?

  • Avatar of Scott Baldwin
    Scott Baldwin
    Β·
    Β·

    Cleared cache and issue still exists in both Slack desktop app and mobile app. Don’t see the same issue on browsers. My user ID? Not sure how to get that in Slack. Timestamp: 4:01pm PT

  • Avatar of Zach Hawtof
    Zach Hawtof
    Β·
    Β·

    Your user ID in the HiveMQ community Scott: U05TVH6KDT5 So you know how to get it in the future: