Tightknit Community Icon

Multiple Instances of Same Bot Listed on Tightknit

Β·
Β·

Noticing that when browsing for allowed bots that Tightknit is showing multiple of the same. Bug? πŸ› Some examples:

  • Avatar of Zach H.
    Zach H.
    Β·
    Β·

    Where are you seeing this Scott B.?

  • Avatar of Scott B.
    Scott B.
    Β·
    Β·

    Tightknit App > Allowed Bot Profiles when selecting/adding

  • Avatar of Stephen C.
    Stephen C.
    Β·
    Β·

    Hey Scott, which browser are you using?

  • Avatar of Scott B.
    Scott B.
    Β·
    Β·

    In this case I'm in the Slack desktop app

  • Avatar of Stephen C.
    Stephen C.
    Β·
    Β·

    Gotcha!

  • Avatar of Scott B.
    Scott B.
    Β·
    Β·

    Mobile app is the same too.

  • Avatar of Stephen C.
    Stephen C.
    Β·
    Β·

    So you're seeing those duplicated results for this input box?

  • Avatar of Scott B.
    Scott B.
    Β·
    Β·

    See those when I go to add one to that input box.

  • Avatar of Stephen C.
    Stephen C.
    Β·
    Β·

    That looks like a Slack bug! slackbot-intensifies I'll file it now for them. One last question: Are you seeing duplicated results for all users? Or just APP bots?

  • Avatar of Scott B.
    Scott B.
    Β·
    Β·

    Just app bots

  • Avatar of Stephen C.
    Stephen C.
    Β·
    Β·

    Scott B. here's some info Support requested, if you're still seeing this:

    Can you ask the individual to clear their Slack cache both on desktop and mobile and see if the issue persists? Do they see the issue in a web browser as well? If the issue continues after a cache clear, can you ask they provide a timestamp of the reproduction and the user ID so we can take a look at logs on our side?

  • Avatar of Scott B.
    Scott B.
    Β·
    Β·

    Cleared cache and issue still exists in both Slack desktop app and mobile app. Don’t see the same issue on browsers. My user ID? Not sure how to get that in Slack. Timestamp: 4:01pm PT

  • Avatar of Zach H.
    Zach H.
    Β·
    Β·

    Your user ID in the HiveMQ community Scott: U05TVH6KDT5 So you know how to get it in the future: