Multiple Instances of Same Bot Listed on Tightknit

Noticing that when browsing for allowed bots that Tightknit is showing multiple of the same. Bug? 馃悰

Some examples:

  • Avatar of Zach Hawtof

    Where are you seeing this Scott Baldwin?

  • Avatar of Scott Baldwin

    Tightknit App > Allowed Bot Profiles when selecting/adding

  • Avatar of Stephen Cook

    Hey Scott, which browser are you using?

  • Avatar of Scott Baldwin

    In this case I'm in the Slack desktop app

  • Avatar of Stephen Cook

    Gotcha!

  • Avatar of Scott Baldwin

    Mobile app is the same too.

  • Avatar of Stephen Cook

    So you're seeing those duplicated results for this input box?

  • Avatar of Scott Baldwin

    See those when I go to add one to that input box.

  • Avatar of Stephen Cook

    That looks like a Slack bug! :slackbot-intensifies: I'll file it now for them.

    One last question: Are you seeing duplicated results for all users? Or just APP bots?

  • Avatar of Scott Baldwin

    Just app bots

  • Avatar of Stephen Cook

    Scott Baldwin here's some info Support requested, if you're still seeing this:

    Can you ask the individual to clear their Slack cache both on desktop and mobile and see if the issue persists? Do they see the issue in a web browser as well?
    If the issue continues after a cache clear, can you ask they provide a timestamp of the reproduction and the user ID so we can take a look at logs on our side?

  • Avatar of Scott Baldwin

    Cleared cache and issue still exists in both Slack desktop app and mobile app. Don鈥檛 see the same issue on browsers.

    My user ID? Not sure how to get that in Slack.
    Timestamp: 4:01pm PT

  • Avatar of Zach Hawtof

    Your user ID in the HiveMQ community Scott: U05TVH6KDT5

    So you know how to get it in the future: