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Troubleshooting App Upgrade Errors: Seeking Team Assistance

Avatar of Matt MirelesMatt Mireles
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Hey team - I've tried upgrading to the latest version of the app and reinstalling following the on-screen instructions, but I'm getting an error message. Anyone else run into this?

4 comments

  • Avatar of Stephen Cook
    Stephen Cook
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    Hey Matt! Are you getting an error message during re-installation? Or is the re-installation successful, but the "app out of date" warning is still showing?

  • Avatar of Matt Mireles
    Matt Mireles
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    Both - I'm getting an error message that shows "app out of date," but when I try to reinstall, the browser says it's successful. Something's not adding up here since I'm seeing both messages at once.

  • Avatar of Stephen Cook
    Stephen Cook
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    Can you refresh the app home (CTRL + R) and see if the warning goes away?

  • Avatar of Zach Hawtof
    Zach Hawtof
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    Matt Mireles Filing a bug for this one. Thanks for letting us know. I was able to reproduce it in a separate community.

    👍1