Would love to have a site search feature on the companion site. I have members trying to find a resource that was shared a while ago. It's past the Slack retention period, but it should be captured by Tightknit.
Sneak peak of some new features: https://www.loom.com/share/e72d33e05bfb4e94b62527efca2dd548
I’m not quite clear on the search experience from the video. I was imagining the end user— a member of the community— doing a search on the companion site. So a traditional search box showing search results from all the content on the companion site. Not a chat query in Slack. Keyword search would be the start and you could expand and improve the accuracy from there. I don’t recall that end users have access to the app. Just admins or other users/groups with permissions.
Good to note. I needed to explain a bit better as an end user:
Tightknit’s app is available to end users (we hide virtually all of App Home except for Events + Badges)
But we do plan on making the app more relevant for end users in the future. In this case, it would be to enable a chat-based search inside of Slack.
We would also have search on the companion site, but it seemed relevant to have it in Slack as well since it’s quicker and easier to get to from inside Slack.
I guess overall, that’s us saying we were planning on both options.
Yes, I think this is good enough for getting search live, versus having to install another app. (App installs are a limited resource on the Free plan, right?) My gut check says:
Start with Slack chat since it's a) easy and b) functional and c) users aren't really using the Tightknit app today
Figure out a fix for the chat bug while you make the app more functional for end users
Fast follow on search in the companion site
My assumption is that most end users won't interact with the Tightknit app anytime soon, but rather with what Tightknit makes available in the channels they're using, and via the companion site and/or embeds. So I might flip 2 and 3 depending on effort/cost of implementing the companion site search.
Thank you both for the deep-dive into your brains. I’ll see if Stephen C. and I can whip up a POC for this soon.