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Improving User Engagement with Slack Threading Ideas

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Shoutout to Steve S. for coming up with a great idea today to get users to post in a thread (something ALL of us have experienced frequently in Slack). Here’s our ballpark idea, but we wanted to get people’s thoughts on if they would find this useful: Phase I

  • If a user posts in the same channel within 1 minute of themselves…

  • Then post in the thread of the second message, “Please use threading” with a link to a Slack best practice in our documentation (or an external site)

Phase II

  • Using AI 🪄 Evaluate if the second message is actually related to message one

Please let us know in the thread. Kaela A. Joel P. Feel like you will have ideas on this.

  • Avatar of Joel P.
    Joel P.
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    I actually don’t just want solutions to this pain 😂

  • Avatar of Kaela A.
    Kaela A.
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    I love this idea personally.

  • Avatar of Kaela A.
    Kaela A.
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    I wish there was a polite way to say “this isn’t a chat room.”