Conor G.

Commented on Exporting Member List with Activity Data: Join Dat...·Posted inBest Practices

awesome. thank you!

Commented on Exporting Member List with Activity Data: Join Dat...·Posted inBest Practices

hi Stephen! awesome. do you have a (even super vague) timeline of when something like that might be on the docket? and yes, a CSV would be killer

Posted in Best Practices·

Conor G.

Exporting Member List with Activity Data: Join Date & Last Active

Is there any way to export the Member list along with the column data (Join Date, Last Active)? Looking to grab folks who've been active in the last XYZ days, months, etc.

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Commented on Exploring Verified Users for Enhanced Trust in Our...·Posted inBest Practices

Conor G.

we do! i'm afraid it was set up before my time, but I know the basics are:

we have the customer-facing Slack that has all private channels and they must be invited in.
when viewed from our internal company slack, all of the private channels in the community slack are 'external connections'

Commented on Best Practices for Sharing Analytics Studio with Y...·Posted inBest Practices

Conor G.

howdy! thanks for your patience on this! working on it

Commented on Best Practices for Sharing Analytics Studio with Y...·Posted inBest Practices

Conor G.

howdy folks!

For siloed

Right now, most of our other metrics live in metabase and are then used elsewhere to make the (more typical?) Gsheets and presentations and such.
So I think we're looking for a way to create a metabase dashboard. Likely by somehow linking the two systems?

I think the data that matters most is def what I've established as are quarterly goals. Those are:

First-response time
Engagement and
Active Members

Posted in Best Practices·

Conor G.

Best Practices for Sharing Analytics Studio with Your Team

hey team, Curious if/how you all are sharing the analytics studio with other team members in your org? I have a Gsheet with some data that I'm tracking for quarterly goals, but these analytics are one of the only ones in our org that are siloed. Any thoughts on how you might make these more 'leadership-facing' are appreciated 🙂

8Comments

Commented on Clarification on Tightknit's Gamification Journey...·Posted inBest Practices

Conor G.

Totally clear! Thank you. Great to know!

Commented on Clarification on Tightknit's Gamification Journey...·Posted inBest Practices

Conor G.

I did see in the Help article that "join a workspace" is always checked as anyone seeing it is presumed to be in a workspace. But aside from that

Posted in Best Practices·

Conor G.

Clarification on Tightknit's Gamification Journey Rules

Gutcheck on this, pls: If I activate a gamefication journey today, Tightknit will NOT check activity retroactively.

Ex: To reach a milestone, a user has to send a top-level message in channel X

To achieve the milestone, the user will need to send a message AFTER I've activated the journey. Tightknit will not look back and see that they've already sent top-level messages in channel X

Is that correct?

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Exporting Member List with Activity Data: Join Date & Last Active

Best Practices for Sharing Analytics Studio with Your Team

Clarification on Tightknit's Gamification Journey Rules

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