Conor G.

we have the customer-facing Slack that has all private channels and they must be invited in.

when viewed from our internal company slack, all of the private channels in the community slack are 'external connections'

For siloed

Right now, most of our other metrics live in metabase and are then used elsewhere to make the (more typical?) Gsheets and presentations and such.

So I think we're looking for a way to create a metabase dashboard. Likely by somehow linking the two systems?

I think the data that matters most is def what I've established as are quarterly goals. Those are:

First-response time

Engagement and

Active Members