Alex W. lowkey want to watch you build this live…bet we’d all learn. I think Aaron W. is right about the VIP space.
Personally, I’ve learned that having a very clear job-to-be-done for that customer is really the best justification for a new space. If it’s just like the other customers (except you want it to be private), putting them in a shared, but smaller, space may not address that concern since other companies will be there too.
If the real JTBD isn’t clear just yet, then I would find one or two customers with whom you have a great relationship and just pilot this space to see what type of things come up and what they value about this interaction. It could be very much that they value having a direct channel to you way more than any privacy. Or they may rank privacy lower than a direct channel that feels like priority support.
happy building!
