A Love Letter to Our New Sharing Panel: Share Content Easily Across Platforms & Generate Buzz

December 19, 2023

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💌 A Love Letter to Our New Sharing Panel With this release, you can now share to all your favorite Millennial social media platforms. Sorry GenZ, we’re still working on that TikTok button! Spread that community love across every platform. We’re making it easy to push content out to your favorite platforms to generate buzz and backlinks. Embrace those impressions. Let us know what other platforms you would like to see. One of our thoughts for a future addition: generate AI text, targeted to engage on each platform.

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14 comments

Zach Hawtof
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Derek Koch Austin Gunter As a community marketer, would you ever share a customer discussion on social? Would it be worth its weight in 👀 as structured content? Let me know if you have thoughts or need some clarification.
Austin Gunter
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I did this like crazy at WP Engine back in the day
Austin Gunter
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folks would reach out to our support on Twitter, OR to see if we were worth the extra $$
Austin Gunter
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I’d RT and let actual customers respond to their questions, or I’d get them routed to support quickly and visibly so there was this huge public record of really fast support turnarounds
Austin Gunter
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If you can get away with doing this in a genuine way, it’s extremely powerful social proof
Austin Gunter
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Zach Hawtof i’m running around this morning, but LMK if that does / doesn’t answer your question
Derek Koch
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Zach Hawtof in a few different contexts, yes.
Zach Hawtof
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Love that Austin Gunter! Totally answers the question. I agree it’s a great growth and social proof lever for the community. What was the “highlight” you would usually mention in the RT or repost? If you had AI at the time, do you think it could help write the posts or are we maybe barking up the wrong tree? Feel free to answer on your own time. Thanks for joining the convo.
Austin Gunter
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I wasn’t creating new content. that was the point
Austin Gunter
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it was all UGC support content
Austin Gunter
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i’d repost people saying “hell yeah, buy the product” or people saying “wow, that was fast support”
Austin Gunter
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the product and CS experience were already elite, so all i had to do was make that visible to anyone searching
Zach Hawtof
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I like this a lot. Let the UGC speak for itself. Limited author content, maybe only to set context. Stephen Cook feature idea: we could generate an image of the comment for sharing to highlight the individual quote.
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Derek Koch
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Zach Hawtof Stephen Cook - been waiting for this! Would love to see AI post suggestions, in terms of content, timing, and tagging!

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