Looking for a Library of User Journeys or Willing to Share Yours?

Aaron W. · 2026-08-06T18:42:12.450Z

Hi All, is there any kind of library of existing user journies? or would folks be willing to share their's? I'd love to skip re-inventing the wheel when I set mine up 🙂

Looking for a Library of User Journeys or Willing to Share Yours? | Tightknit Community

Zach H.
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Carrie M. might have some thoughts on a few!
Aaron W.
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I was juist hopping into her thread and didn't want to DIRECTLY ask but Carrie M. if you are up to shre your journey outlines I'd love that.
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Shriya N.
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Ooh would love to see this, too! I just made our first onboarding one a few days ago, nothing particularly unique/unexpected here yet
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Carrie M.
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Perfect timing on this one! So I was able to create some really cool custom journeys just now with the Tightknit Claude MCP (and likely will need to use webhooks to finish them out but I'm getting out of my technical depth a bit), but ONLY because we have such a crystal clear playbook of what the overarching goals are, who our "people" are, and what is likely to trip them up. So I have all that clearly documented and with that, Claude is able to suggest specific journeys and then build them. However, even without that kind of strategy and documentation, I think there's a few clear must-haves which are probably pretty obvious to everyone here:
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Founding Member journeys, special for those early birds
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Onboarding Journeys, for all others
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Engagement Journeys, to get folks experimenting with different channels
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Event attendance journeys, to celebrate RSVPing at least (I dont know yet how we'd track real-world attendance or if that's possible if we connect Luma or something)
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Member challenges (seasonal)
Aaron W.
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oh wow. The "founding member" journey is awesome. We're realunching fresh after our old Community ... well it was on Khoros. Having the opportunity to be a "founding member" of the community will be an AWESOME way to inceitivize more folks to join as we launch*
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Carrie M.
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Yes, it's like they're getting a chance to barn raise a new home with you and they should be recognized! I'm trying to figure out how we can tie that journey to our client's swag system so we can auto-ship swag to the first set of members (and then later do it for everyone else after specific milestones are hit). Stay tuned...
Carrie M.
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sorry about the Khoros bs... but yay slack + tightknit!
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Aaron W.
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Yes, it's like they're getting a chance to barn raise a new home with you and they should be recognized! I'm trying to figure out how we can tie that journey to our client's swag system so we can auto-ship swag to the first set of members (and then later do it for everyone else after specific milestones are hit). Stay tuned...
If you figure this out, please tell me!
Carrie M.
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I will!
Zach H.
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Carrie M. let us know what system you're using too! Would love to integrate it one day
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Aaron W.
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I really wanted to write "THIS IS A CUSTOMER CONVERSATION ZACH" and make implications about companies overstepping in such matters. But I feel the OPPOSITE. So glad to finally be in TK Community as a customer 🙂
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Zach H.
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Aaron W. I'm not a good community manager. That's what makes me so good at interrupting all of you. TOO NOSY 👃
Aaron W.
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Also plugging Workato - We are an enterprise integration platform and just launched a self serve agent called AIRO and I bet you could prompt it to build this. it is free I believe. +1 hypocrisy points to me for making a joke about being a corporate shill and then immediately shilling. Also I legitimately do think our tool may be one of the fastest paths to doing exactly this Tightknit -> Sendoso type motions
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Carrie M.
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This one is &Open, and they do integrate with both HubSpot and Salesforce, which this team uses and we're working on that SFDC integration now, as you know
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Carrie M.
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Shill away, as long as the shill helps me with my shill 😛

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