Request: unlock a journey step when someone responds to a DM

·Nov 13, 2026 06:33 PM·

Happy Friday! We’d love a journey step unlock when someone responds to a DM. TL;DR we send members an automated DM that has with a magic link to login to one of our other platforms. But once it’s sent, that’s it. We don’t have a way to incentivize engaging with it.

4 comments

· Sorted by Oldest

4 comments

· Sorted by Oldest

Morgan R.
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What I’d love to see A journey step that stays locked until the member responds to an automated DM sent, then unlocks the next step. Roughly:
Journey sends a DM like: “Welcome! Click here to finish setting up your AttorneyShare profile.”
The next step waits until they reply (or click the magic link, if that’s trackable).
If they go quiet for a few days, send a reminder DM
🎉1
Linear Asks
APP
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<@U0B3E8R2UN8> created a Feature Request <https://linear.app/tightknit/issue/ENG-7145/add-journey-step-unlocks-for-dm-responses|ENG-7145> on behalf of <@U0BHWUM2VEX>
Natasha K.
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Ooooo I can see lots of possibilities for this one
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1
Morgan R.
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Emily C. FYI
1

Morgan R.
·
·
What I’d love to see A journey step that stays locked until the member responds to an automated DM sent, then unlocks the next step. Roughly:
Journey sends a DM like: “Welcome! Click here to finish setting up your AttorneyShare profile.”
The next step waits until they reply (or click the magic link, if that’s trackable).
If they go quiet for a few days, send a reminder DM
🎉1
Linear Asks
APP
·
·
<@U0B3E8R2UN8> created a Feature Request <https://linear.app/tightknit/issue/ENG-7145/add-journey-step-unlocks-for-dm-responses|ENG-7145> on behalf of <@U0BHWUM2VEX>
Natasha K.
·
·
Ooooo I can see lots of possibilities for this one
1
1
Morgan R.
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·
Emily C. FYI
1

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