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Troubleshooting Poll Posting Issues in Community

·May 05, 2025 04:28 PM·

hiya! I posted a poll in my community moments ago and it worked like a charm, now I've tried three times to post another and it's not showing up. Any ideas?

8 comments

· Sorted by Oldest

Troubleshooting Poll Posting Issues in Community | Tightknit Community

Zach H.
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Interesting! Thanks for reporting Taylor d.. Let me see if I can find what’s going on. I’ll get back to you soon. Are you receiving any error messages?
Taylor d.
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Hi Zach, thanks! No, it's just simply not showing up after I press create.
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Zach H.
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Hey Taylor d. I haven’t been able to reproduce the error on my side. Are you able to hop on a Slack huddle? I’d love to see what’s going on with your polls. I have time for the next 50 minutes, so let me know if that works.
Zach H.
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And if those times do not work, Stephen C. will reach out directly as he has a little more time than I do today. Thanks Taylor
Taylor d.
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Hi Zach, yep I have time now! I'll DM you.
Stephen C.
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For those following, there is a 75-character Slack limitation on each response option of the poll. Also of note: Slack will truncate the option button text after 30 characters. We are actively working on an improved experience for when options exceed this amount!
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Stephen C.
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Update: Until we roll out the improved design for long choices, we are limiting the poll choices text to a max of 30 characters each to avoid accidental Slack truncation (as of the latest release).
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Stephen C.
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I should have mentioned here as well that this has been fixed as of our May 21 release! Polls now support longer text for choices of up to 150 characters.
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