Hi TightKnit community! Does anyone have an impact-based or interactive, Community Manager portfolio that you show clients and or hiring managers that I could see as a reference? I am in the process of creating one and I am having a hard time finding examples of CM portfolios online. I only see Social Media Managers, Film/Photography, UX/Graphic Designer, etc portfolios. I have Social Media and Digital Marketing work examples but need to figure out how to showcase my CM work from my current role.
I don't have one offhand but I'd love to contribute anyway I can! Seems like a great asset. Here are some topic areas: Campaigns:
IRL + URL Events.
Social Influence campaigns
Partnerships created
Feature activation
Then tied to these Metrics:
net revenue retention
influenced annual contract value
time to first response
time to resolution
feature adoption
case deflection
Anecdotes and screenshots
Partners who learned through the community
Social shares about community
Cases deflected through community answers
Great topic, Kayla G.! I’d also love to have a look at your Notion community manager portfolio, Starian P. . One thing I’ve been doing on an ongoing basis, is screening any positive comments that I receive, from community members, coworkers, or management. It’s probably north of 100 comments now. I use it to encourage myself whenever I made that reminder of the incredible value, I’m creating… And it can also feed a portfolio eventually.

