Zach H.

Commented on Job Opening at GleanWork – Apply Now Through Green...·Posted inJobs

Zach H.

Big fan of Glean! Lots of marketing from the last startup I was a part of joined them a few years back

Commented on Shout-Out to Erin S. for Setting Up Tightknit and...·Posted inCelebrations

Zach H.

Way to go Erin S.!! Love to see the wins - keep em coming!

Commented on How to Encourage Participation and Engagement When...·Posted inBest Practices

Zach H.

Feel like Jacob G. has strong thoughts and tactics on this

Commented on Fix for Missing Delete Message Option in Slack Com...·Posted inHelp

Zach H.

Status update: It has been escalated

Posted in Help·

Zach H.

Fix for Missing Delete Message Option in Slack Communities and Status Update

Important status update related to Slack , not Tightknit. @here

If suddenly you're unable to see the Delete message option within your community (an important one as we all know!), here is the fix:

Give Slack a refresh (Cmd + R on my fellow Macs).

This should bring back the ability to delete a message. Also now would be a good time to go into this message's thread 🧵 and say what you are really thinking about me. Happy friday everybody! We are working directly with the Slack team and hoping that this is resolved soon!

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Commented on Managing Slack Connect Channels vs Internal Org Ch...·Posted inBest Practices

Zach H.

hit us with the POV Joel P.! We need the wisdom in the chat

Commented on Managing Slack Connect Channels vs Internal Org Ch...·Posted inBest Practices

Zach H.

We use Slack Connect pretty extensively but I'd argue they are used for different reasons. We use our Slack Connect for procurement and messaging teams/departments that aren't in the community. Usually, I prefer sales stuff outside of the community which is where Slack Connect comes in handy

Posted in Announcements·

Zach H.

Accidental Business+ Upgrade Email and Upcoming Slack Workspace Plans Update

Some of you are seeing an email that we upgraded the Tightknit community to Business+

... BUT the catch is... This was an accident from our account team ! We are upgrading our internal Tightknit Team workspace to B+ and very excited about it too. We're doubling down on Salesforce as a CRM + Slack as the layer between it. Still a massive fan of Attio, but we're an even bigger fan of Slack. However, this is a great opportunity to tell you that if you are looking to upgrade your community workspace to a paid plan in the future, that you should connect with us! We are able to negotiate discounts directly with the Slack team to help you get a great deal. Okay, that's all. Happy hump day 🐪

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Commented on How to Configure Tightknit Reply Bot to Send Direc...·Posted inHelp

Zach H.

Shriya N. funny enough we actually added this feature for Clay almost a year and a half ago and then we ended up changing the behavior. Reason being was:

Since Clay is on a Slack free plan, those links will stop working once the linked message hits its 90-day message retention.

We probably could add it back, but I have to warn that this will then mean many of the links might stop working after the original message is "swallowed" by the retention wall. Let me know your thoughts!

Posted in Jobs·

Zach H.