Zach H.

Commented on Improving Access to Related Discussions and Thread...·Posted inFeedback

3. Lastly, if would prob work better for us to have our site to not have a login if we could have it be unlisted so that it doesnt' show up in SEO.

Cheyenne R. this is actually possible today! You can find this option under Companion Site > General

Commented on Improving Access to Related Discussions and Thread...·Posted inFeedback

Zach H.

2. I would prefer the related discussion links to be to the thread in slack not the companion site.

a.
But if it has to be the companion site, I'd like a link to the thread on the companion site for the member to easily jump into an old thread and continue the discussion.
b.
Right now, since we have a login required, the user has to click the link login, then click the link again (because it doesn't take you straight to the thread the first time, so I imagine most are just clicking out of it and not doing the second click..) but if they are clicking again then they would have to search for that thread if they wanted to add to it.

Problem: while it solves the problem of keeping our info secure, the added step of the companion site login likely causes friction for being actively used and also doesn’t work for our customers who arent using Slack.

We used to have this but it was much more clunky. We could consider bringing it back. For Stephen C. maybe we move the AI titles to its own object so that both the post and the Slack message can reference it 1-1.

Commented on Improving Access to Related Discussions and Thread...·Posted inFeedback

Zach H.

Problem: People don’t always share messages in the right channels.

1.
It would be great to be able to turn the feature on and select if we want the related discussions to be channel agnostic or channel exclusive.

I get exactly what you're saying here. I also don't think this would be that hard for us either if I'm understanding it properly! Creating a ticket now.

Commented on Displaying Courses and YouTube Videos on Slack: Id...·Posted inHelp

Zach H.

As for your question on YouTube videos, you can use our existing Events framework to upload old videos of events to allow them to show up on the events page in the past as recordings. Check out this as an example https://community.gamma.app/events?events_list.view=past

Commented on Displaying Courses and YouTube Videos on Slack: Id...·Posted inHelp

Zach H.

Hey Eli, to embed a page into the site,

1.
Go to the Tightknit Slack app
2.
Find Navigation under Companion Site
3.
Put in the following: Your Page Title | example.com | the-url-slug

That should allow you to embed the webpage

Commented on Tightknit Partners with Monterey Bay Aquarium's Ot...·Posted inAnnouncements

Zach H.

Jocelyn H. 🤫 something is in the works

Commented on Tightknit Partners with Monterey Bay Aquarium's Ot...·Posted inAnnouncements

Zach H.

Never enough but the ones on the post that are my faves are and

Commented on Join Amplitude's Team as a Part-Time Community Con...·Posted inJobs

Zach H.

+ you get to work with both HigherLogic and Tightknit. Great way to learn the product space. Thanks for sharing Beth

Commented on Tightknit Partners with Monterey Bay Aquarium's Ot...·Posted inAnnouncements

Zach H.

Jocelyn H. we take our otters VERY seriously around here

Posted in Announcements·

Zach H.

Tightknit Partners with Monterey Bay Aquarium's Otter Program

On this very special Tuesday, Tightknit just made the most strategic investment in the history of the company. → We are now an official business partner of the Monterey Bay Aquarium (we donated $1000!) If you've been a Tightknit OG since the beginning, you know we love our otters. (ask Scott B.) Why the otter, you ask?

1.
Adorable. Pure, unadulterated cuteness.
2.
Communal. When they rest, they hold hands so they don’t drift apart. Honestly this should just say “Adorable” again.

But this investment isn’t only about us committing to Pledge 1% of our profits, time, equity, and product. It’s also about creating the future of community. In our Tightknit labs, we believe sea otters will be the community managers of major B2B SaaS companies within about 10 years. With a supercharged community chip implanted into the otter brain, we’ll be harnessing that unstoppable community spirit to power the future of business operations. It’s not AI coming for your jobs. It’s otters. Have a great GivingTuesday If you donate any amount to an otter-powered organization today, please share a photo in our Celebrations channel in the Tightknit community and we’ll give you a custom otter badge. And if money is tight, just give this post any of our amazing otter reactions ( ) and you'll get a special custom badge made by none other than Max P. himself

1 attachment

7Comments

Awards & Badges

Tightknit Partners with Monterey Bay Aquarium's Otter Program

Awards & Badges

About