Looking for Examples of Community Moderation Playbooks and Workflow Management Practices

June 25, 2026

Does anyone have an example of a Community Moderation Playbook for their respective workspaces? Specifically looking for examples of how you manage:

Added bonus would be enterprise-level examples. TYIA

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Jennifer Y.
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Hi Kaela A.! I was working on this for Retail Women in Tech, as well as for another upcoming community, and I've met with others about this topic. Mine are sort of loose notes, but do you have notes? I've been working on a Claude skill to create a playbook, we could try feeding notes in and see what we get. 😊
Kaela A.
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I haven't used Claude yet...I'm so behind on that one.
Jennifer Y.
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Lol it's new for me too, so I’m finding excuses to use it. All I'd need is just a google or word doc of your notes, shared so I can edit (so I can add to it and you are notified).
Jennifer Y.
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Funny enough Kaela A. I've been working in a new direction professionally around brand development and stewardship, hence the opportunity to bring in community development. And through a bootcamp in creative strategy for paid advertising, I experienced an incredible community (Zach H. I’m trying to entice a couple of leaders to Tightknit, I think it could be mutually beneficial, I know you've hired for sales/partnerships, maybe I should talk to them?). The conversations I've been following there around using tools gave me some inspiration. 😊 I’m finding that there's a really great intersection between brand stewardship and community to develop reasons to keep community members engaged. Happy to share about it.
Patrick M.
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Jennifer Y. love this idea…how can we all contribute inputs? any ideas..that would be a fun 5-day sprint to add to the recipe?