Improving Access to Related Discussions and Thread Navigation
💡Product Ideas - For related discussions and the companion site - Problem: People don’t always share messages in the right channels.
- 1.
It would be great to be able to turn the feature on and select if we want the related discussions to be channel agnostic or channel exclusive.
Problem: right now, it’s difficult for members to use and get value out of the the related discussions 2. I would prefer the related discussion links to be to the thread in slack not the companion site.
- a.
But if it has to be the companion site, I'd like a link to the thread on the companion site for the member to easily jump into an old thread and continue the discussion.
- b.
Right now, since we have a login required, the user has to click the link login, then click the link again (because it doesn't take you straight to the thread the first time, so I imagine most are just clicking out of it and not doing the second click..) but if they are clicking again then they would have to search for that thread if they wanted to add to it.
Problem: while it solves the problem of keeping our info secure, the added step of the companion site login likely causes friction for being actively used and also doesn’t work for our customers who arent using Slack. 3. Lastly, if would prob work better for us to have our site to not have a login if we could have it be unlisted so that it doesnt' show up in SEO.
