Slack UX Bug: Communities Sending as Tightknit, Functionality Intact
Incident: Some communities are not impersonating correctly and sending as Tightknit. This is an aesthetic UX bug only. All functionality remains intact. We’ve contacted Slack support, which has notified us that they are looking into the problem. What is affected
Communities that send a custom logo and username. The messages are still accurate, and Tightknit’s functional behavior has not changed.
What is NOT affected
The new send-as-user onboarding introduction message is working as expected. We are not positive this is causing the error as we’ve been unable to reproduce it.
We are actively looking into the issue but believe it’s an underlying issue on the Slack product.
