New Members Not Clocking In Properly on Tightknit App – Seeking Tips and Solutions

Not all of our new members are being clocked in the Tightknit app, and I can't figure out the pattern! 👀 Any tips?

· Sorted by Oldest

Not all of our new members are being clocked in the Tightknit app, and I can't figure out the pattern! 👀 Any tips?

· Sorted by Oldest

Kate T.
·
·
(It's been 3 members of the last 10. I did also just reinstall Tightknit as I noticed I didn't have the latest version!)
1
Stephen C.
·
·
Hey Kate T.! Could you tell me where you are checking the members count/list?
1
Kate T.
·
·
Slackbot!
👍1
Stephen C.
·
·
And where in Tightknit do you see they are getting excluded?
Kate T.
·
·
The channel that alerts admins of a new join!
Linear Asks
APP
·
·
*Stephen Cook* created a Bug Report <https://linear.app/tightknit/issue/ENG-4754/new-joined-slack-members-are-not-being-announced-in-tightknit-hub|ENG-4754> on behalf of <@U08734UPR28>
Stephen C.
·
·
Understood Kate T., thanks for the report! I'll followup with you to get some details in order to troubleshoot further.
1
Linear Asks
APP
·
·
Linear Asks
APP
·
·
Linear Asks
APP
·
·
Linear Asks
APP
·
·

Kate T.
·
·
(It's been 3 members of the last 10. I did also just reinstall Tightknit as I noticed I didn't have the latest version!)
1
Stephen C.
·
·
Hey Kate T.! Could you tell me where you are checking the members count/list?
1
Kate T.
·
·
Slackbot!
👍1
Stephen C.
·
·
And where in Tightknit do you see they are getting excluded?
Kate T.
·
·
The channel that alerts admins of a new join!
Linear Asks
APP
·
·
*Stephen Cook* created a Bug Report <https://linear.app/tightknit/issue/ENG-4754/new-joined-slack-members-are-not-being-announced-in-tightknit-hub|ENG-4754> on behalf of <@U08734UPR28>
Stephen C.
·
·
Understood Kate T., thanks for the report! I'll followup with you to get some details in order to troubleshoot further.
1
Linear Asks
APP
·
·
Linear Asks
APP
·
·
Linear Asks
APP
·
·
Linear Asks
APP
·
·