New Member Welcome Message Delay Issue and Workaround

Incident: New member welcome messages with delays are not getting scheduled. Who is affected: Customers using Tightknit's onboarding welcome message flow with a delay of 5 minutes or more. Impact: Our upstream workflow provider is failing after 5 minutes, effectively canceling the flow to send the welcome message. Workaround: In the meantime, if it is appropriate, please remove the delay time on the onboarding message flow or reduce it to an option under 5 minutes (instructions here). Updates will be provided in the thread 🧵