Is there a known issue with sign-in codes not arriving by email?

·Oct 16, 2026 04:19 PM·

Hi there! We have a user reporting that they aren't getting their sign in code in their email. I don't expect TK to be able to do anything about this... UNLESS there is an outage or issue with this as I saw there were some problems the other day. Don't research too deeply but please do let me know if there is a known issue.

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1 comment

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Stephen C.
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Hey Aaron, looking into this. All of those emails are marked delivered on our end and we don't see any auth issues. I'll followup with you to dig deeper. Side note: In the Tightknit studio, you can view authentication events on the user's Member page or for the whole community at studio.tightknit.ai/~/workspace/audit?tab=authentication. You may find some helpful debugging info in the future!

Stephen C.
·
·
Hey Aaron, looking into this. All of those emails are marked delivered on our end and we don't see any auth issues. I'll followup with you to dig deeper. Side note: In the Tightknit studio, you can view authentication events on the user's Member page or for the whole community at studio.tightknit.ai/~/workspace/audit?tab=authentication. You may find some helpful debugging info in the future!