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Clarification on Tightknit's Gamification Journey Rules

August 20, 2025

Gutcheck on this, pls: If I activate a gamefication journey today, Tightknit will NOT check activity retroactively.

Ex: To reach a milestone, a user has to send a top-level message in channel X

To achieve the milestone, the user will need to send a message AFTER I've activated the journey. Tightknit will not look back and see that they've already sent top-level messages in channel X

Is that correct?

4 comments

· Sorted by Oldest

Conor G.
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I did see in the Help article that "join a workspace" is always checked as anyone seeing it is presumed to be in a workspace. But aside from that
Zach H.
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Close! Tightknit will look at the Start Date of the Journey. That start date will check any milestone (message, reaction, etc.) that happens AFTER that point. So if you start a journey now, be sure to check when the start date is Let me know if that is clear.
Conor G.
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Totally clear! Thank you. Great to know!
2
Stephen C.
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To summarize for posterity:
Once you activate a Journey, your members' activity in Slack will begin to trigger milestone checks.
During each milestone check, Tightknit will evaluate all ingested activity data that occurred during your Journey's start date / end date window.
As an example, let's say Bob sent 4 messages yesterday. Then you activate a Journey with a milestone for 5 messages sent, within the last month. The next time Bob sends a message, it triggers a milestone check. Tightknit checks that Bob has now sent 5 messages within the Journey window and awards him the milestone.

1