Hey Eli A., great question. There are a couple settings to check. In the Tightknit slack app home, locate the Companion Site section > General settings:
1.
Ensure you have uploaded a Social Image. This is the image displayed in social media link previews. Pro Tip: Check out our branding guide for a template.
2.
Ensure you have checked Enabled SEO indexing of the site. This allows bot/crawler access to your site. If you do not allow this, the link preview crawler will not be able to discover and display your site's social image.
The recommended social preview image dimensions are 1200 x 627 px. Many social media sites like LinkedIn and Facebook will actually cut off your images if they exceed that.
Hey Eli,
To your first point, the generated preview will include your first image in the post, if any. We can look into the X/FB issues. In next week's release, we are revamping the performance of the preview image server, so hopefully that will resolve some issues.
