hey Stephen C. and team what is the best way to give an employee permission to post events in the community? me manually approving the events i had the employee create seems ineffective
Hey Eli A., If that's too much friction, I'd recommend creating an API key for the user and giving it only Events permissions. You can then use any handy agent to make the calls for you. You can also use the API caller on our API docs explorer, if you prefer that, though it requires you to be comfortable with Json.
Stephen C. is there a way/in the roadmap for content manager post events? is there reason behind admins only getting the ability to post events?
The short of it is we are currently migrating away from the legacy permission set system you see in Slack and moving to the system you see in the Studio. However during the transition period, those two systems only work within their respective apps (Studio vs. Slack). How about in the meantime we introduce a new permission set role (the one in Slack) that does not require approvals for managing events?
that would be amazing Stephen C. then I can have the team post the full calendar of events without taking the time to approve them all
will the new updated permission set perhaps allow us to post as a community Stephen C. aka posting as βHyrosβ? π
Stephen C. my analysts who are posting the events are in GMT+3 but we advertise 11am EST is there a way to standardize the event time? (Not have the time depend on who is posting the events)
will the new updated permission set perhaps allow us to post as a community
When you publish, the channel event announcements are currently posted by the Tightknit bot and uses your community name. Are you referring to something else?
is there a way to standardize the event time?
Unfortunately no Slack doesn't let us specify timezone in their date inputs, despite how much noise we've been making for them to give us one π The way it works today is that users will see the event date in their own timezone. E.g. being in Cali, I will see events in PST both in slack and on the companion site.
When you publish, the channel event announcements are currently posted by the Tightknit bot and uses your community name. Are you referring to something else?
ah pardon me i was referring to the posting the change log or any other type of post id make id like it to also come from the tightknit bot using the company name when i post in slack/companion
the way it works today is that users will see the event date in their own timezone. E.g. being in Cali, I will see events in PST both in slack and on the companion site.
ah thank you for the clarity on this! is setting a specific time for an event something we can get added on the roadmap? Stephen C.
Yes, that project is what we're calling the "Message Blaster" and its at the very very top of our customer asks! So it will get picked up next.
I will add a ticket for that! We'll have to add that ability within the Studio, where we have real control over the UI.

