Beth S.

I do a weekly recap post in Slack but I also have an events page on our community site. Sometimes the recap is a bit big like the attached but I've heard from members that they like the rhythm of the weekly post and all of the events we run. Maybe people find it overwhelming, but no one has ever told directly 😆

➕ to this! The only way I could download the CLG badge was to use the "open in new window" and download it directly. When I hit "share to LinkedIn" it only pulled some preset copy but didn't include the badge file

Confirmed this is working now! Thanks Stephen C.

Awesome, thank you!

Get them dukes ready Max P. 🥷

Super helpful info Kaela A.!! Some of these points actually helped me with a discussion I was having today about feedback groups in our community and how we can set some guardrails and expectations with the team. Also really insightful to hear how you're putting ownership on PMs to help close the loop with customers. Our product team keeps getting on the GTM teams for not closing the loop with customers and I think we need to approach this a little differently based on your feedback here. Thank you!!

⚡ ⚡ ⚡

Some of the reports on the overview page won't make sense if a filter is added there (top channels, time to first response, response rate) so I wonder if some sort of channel page makes more sense?