Joel P.

Posted in Jobs·

Joel P.

Job Opening at GleanWork – Apply Now Through Greenhouse

Not affiliated. https://job-boards.greenhouse.io/gleanwork/jobs/4710379005

1Comment

Commented on How to Encourage Participation and Engagement When...·Posted inBest Practices

Joel P.

Love these tips — so good, Jacob G. and Patrick M.! I think a lot about habits, too, so things like:

Tuesday Topic to kickoff conversations (from my time at Lattice)
Product Release Notes channel (in my current role at Salesforce)
Weekly recap of celebrations shared in the channel via a Slackbot Skill (in my current role at Salesforce)
Usually a couple of times Monday-Friday when I share events (in my current role at Salesforce)
Add value and tag others into the post to add additional thoughts as a peer SME (from my time at Lattice) ➡️ mostly tagging in our ambassadors but sometimes not

Commented on Managing Slack Connect Channels vs Internal Org Ch...·Posted inBest Practices

Joel P.

Yes, but those could also become connect channels, too. It's harder to go the other way.

Commented on Managing Slack Connect Channels vs Internal Org Ch...·Posted inBest Practices

Joel P.

And they're private anyway, so they wouldn't be public to benefit the entire community.

Commented on Managing Slack Connect Channels vs Internal Org Ch...·Posted inBest Practices

Joel P.

As long as your platforms — Tightknit and others — would work the same in a Slack Connect channel as they do as a regular public/private channel, then I'd recommend a connect channel. Reasons:

Communication and access is a key part of an early access program.
Remove barriers for your internal teams to collaborate with customers in the program, as well as make it easy for them to use their existing internal tools for logging issues, feedback, etc. + easy to add folks to the Slack Connect, if needed.
Deliver your employees a badge for the close and/or GA of the pilot along with members to bring the two groups together in the moment to celebrate the launch.