Introducing Badges for Community Achievements: A New Feature Idea

We're rolling out Achievements to our Community members and I'd love a way to see what badges each user has. Even just admins, if not the whole community. Not all of our Achievements have frames to help keep those special, but we'd love for members to be able to look at someone's profile and see what badges they have. Not sure if this is even possible in Slack but just an idea! Or somehow within Tightknit?

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11 comments

Zach H.
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Kaela A. this is very similar to your ask for us as well! Thanks for sharing, Lauren. One of my ideas is adding a message shortcut for viewing a user profile like so:
Zach H.
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Would that make sense for your community? Or is there another way you’d prefer it?
Kaela A.
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Lauren D.
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Zach H. Would that go to their Slack profile or a separate Tightknit profile? Would that work if our community doesn't have a companion site?
Zach H.
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The plan is to allow for a limited version in Slack for now with a button that would link the customer to the site if you had one.
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Eric N.
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would be cool to see a channel of all the achievements folks are getting
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Zach H.
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Eric N. that should already be happening in your tightknit-hub channel! If you don’t see it make sure to check Community > Team Notifications
Lauren D.
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Zach H. Are biggest concern right now is making badges as visible as possible so it increases a member's perceived standing. If you have any updates on what's coming up in that regard (profile view in Slack, leaderboards in Slack, etc.) it would be super helpful!
Zach H.
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Thanks Lauren! Yes it’s definitely something we are prioritizing. In the meantime, what’s your take on the use of badge frames as the best way to increase a member’s perceived standing? Badge frames (profile photos with PNG-based designs) allow for members to show off who they are on the profile photos. I know that doesn’t cover all of the bases but I think it might help in the interim
Lauren D.
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Oh totally! And we’re definitely utilizing that. But since members can only show one at a time that way, it limits how we can leverage individual badges for all sorts of achievements
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Zach H.
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Kaela A. Lauren D. We’re working on making user profiles and journeys more visible. Had a question for the admin experience. Debating on where to put information for how far a user is on their journey.
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Option 1: Put In Progress Journeys in an Admin-only section of the Profile
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Option 2: Create a new filter on My Journeys modal that now has a user select.
Pros of Option 1: All the information is one place for a user Pros of Option 2: Can filter based on completed and available journeys for that user. Also, if you have feedback on the mock-up of the user profile, let me know. What other data would you want to see in there!