Improving Onboarding: Badge Timing for New Members

·Dec 24, 2025 10:01 PM·

Happy Holidays everyone! I am working on improving the onboarding flow and would like to know for a badge that is generated when a member joins the workspace, how soon after joining do they receive this?

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2

5 comments

· Sorted by Oldest

Zach H.
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Generally we find that if a member completes a journey, they receive the badge in around 1 second after completion, with participants in the US being the fastest
Cheyenne R.
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Thanks, trying to time things out so they don't have 3 different messages at the same time (onboarding bot, DM, badge).
👀1
Zach H.
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If you could choose the ideal order and timing, what would it look like?
Cheyenne R.
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So I have a new member onboarding slack bot workflow that sends an immediate message, then the TightKnit DM from me 5 minutes delayed, so it would be great to have the badge send out say 30 minutes delayed so it doesn't feel like too many messages all at once. For now, I just reference the bot and badge in my DM.
👀1
1
Zach H.
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Thanks Cheyenne. I have some ideas on how we could make this better in the future. Stephen C. thinking this could be done with Workflows

Zach H.
·
·
Generally we find that if a member completes a journey, they receive the badge in around 1 second after completion, with participants in the US being the fastest
Cheyenne R.
·
·
Thanks, trying to time things out so they don't have 3 different messages at the same time (onboarding bot, DM, badge).
👀1
Zach H.
·
·
If you could choose the ideal order and timing, what would it look like?
Cheyenne R.
·
·
So I have a new member onboarding slack bot workflow that sends an immediate message, then the TightKnit DM from me 5 minutes delayed, so it would be great to have the badge send out say 30 minutes delayed so it doesn't feel like too many messages all at once. For now, I just reference the bot and badge in my DM.
👀1
1
Zach H.
·
·
Thanks Cheyenne. I have some ideas on how we could make this better in the future. Stephen C. thinking this could be done with Workflows