TightKnit Overall Response Rate Calculation Fields Explained

What fields are you using in TightKnit to come up with an overall response rate?

· Sorted by Oldest

Zach H.
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Is this in regards to the Time to First Response on the Overiew page?
Cheyenne R.
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I didn’t see a response rate - I’m wanting to calculate the response rate (number of messages or conversations with at least one reply)
Zach H.
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Oh I see. You’re trying to track posts with no comments. Essentially “unanswered questions”
Cheyenne R.
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Yes and goal would be to always make sure maintains 100%
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Linear Asks
APP
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<@U04V2SNHAFR> created a new General Ask
Zach H.
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Ticket created
Linear Asks
APP
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Stephen C.
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Hey Cheyenne R. we now have a Response Rate component in the overview page!
Stephen C.
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Loading attachments
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Zach H.
·
·
Is this in regards to the Time to First Response on the Overiew page?
Cheyenne R.
·
·
I didn’t see a response rate - I’m wanting to calculate the response rate (number of messages or conversations with at least one reply)
Zach H.
·
·
Oh I see. You’re trying to track posts with no comments. Essentially “unanswered questions”
Cheyenne R.
·
·
Yes and goal would be to always make sure maintains 100%
1
Linear Asks
APP
·
·
<@U04V2SNHAFR> created a new General Ask
Zach H.
·
·
Ticket created
Linear Asks
APP
·
·
Stephen C.
·
·
Hey Cheyenne R. we now have a Response Rate component in the overview page!
Stephen C.
·
·
Loading attachments
1
1