TightKnit Overall Response Rate Calculation Fields Explained

·

What fields are you using in TightKnit to come up with an overall response rate?

· Sorted by Oldest

Zach H.
·
·
Is this in regards to the Time to First Response on the Overiew page?
Cheyenne R.
·
·
I didn’t see a response rate - I’m wanting to calculate the response rate (number of messages or conversations with at least one reply)
Zach H.
·
·
Oh I see. You’re trying to track posts with no comments. Essentially “unanswered questions”
Cheyenne R.
·
·
Yes and goal would be to always make sure maintains 100%
1
Linear Asks
APP
·
·
🔒[private user] created a new General Ask
Zach H.
·
·
Ticket created

Zach H.
·
·
Is this in regards to the Time to First Response on the Overiew page?
Cheyenne R.
·
·
I didn’t see a response rate - I’m wanting to calculate the response rate (number of messages or conversations with at least one reply)
Zach H.
·
·
Oh I see. You’re trying to track posts with no comments. Essentially “unanswered questions”
Cheyenne R.
·
·
Yes and goal would be to always make sure maintains 100%
1
Linear Asks
APP
·
·
🔒[private user] created a new General Ask
Zach H.
·
·
Ticket created