Figured out the "missing link" for Member Journeys; right now, I can see who has completed the journey among everyone & over the lifetime of the community, but what I really want to see is:
Are new members seeing and completing the journey?
If they complete the journey, is there a cause-and-effect relationship on their continued activity? (ex. does it nudge them in to become a Weekly Active User?)
If not, do we have to change a milestone to create this change?
If yes, which milestone do we change and why? Where do they get stuck?
I would love to hear the team's thoughts on all of these.
I think one step in this direction is filtering the Member Journey Analytics page by cohort; i.e. "Members who joined Slack in the past __ days" -- same time filter as the main Analytics page, but by join date. That way we can compare Journey completion across cohorts.
