Hiiii again TK! I am wanting to add more workflows to our customer community to make it more structured and easier to post. However, I’m worried that it will make engagement look like it’s declining in stats. Do workflows count as member engagement in TK? If not, is this possible to do?
We wouldn’t be able to backdate, as Slack doesn’t provide that information, unfortunately 
Hiii does anyone else consider a member using a workflow as an engagement activity?! 👀
Zach H. /Stephen C. - Happy holidays to you both! This month is the busiest season for our customers, so I've gotten a taste of future challenges as we scale. One huge one is product feedback. Members are sharing feedback in so many places and in multiple threads. It's very difficult to keep up with, so we will have to roll out feedback being submitted via workflows so that it's structured for everyone and not a stream of consciousness. (like this 
). So.... I'm bringing this thread back up again about workflows = engagement. Ha, if I truly am the only person who is asking/needs this... would it be possible for the related discussions to work in the comments of workflow messages? My thought around this is to have people find the answer to their questions if already addressed in previous feeds but also to help me better mod!
