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Enhancing Community Engagement with Structured Workflows | Tightknit Community

Enhancing Community Engagement with Structured Workflows

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Hiiii again TK! I am wanting to add more workflows to our customer community to make it more structured and easier to post. However, I’m worried that it will make engagement look like it’s declining in stats. Do workflows count as member engagement in TK? If not, is this possible to do?

10 comments

· Sorted by Oldest

Zach H.
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They do not today. Here’s a follow-up question: What would you want this engagement to be counted as, since it’s not a message or comment?
Cheyenne R.
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I would count it as a message, because I am setting them up to post as a message in a channel.
Zach H.
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Okay, good to know. We can add it to the backlog!
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Cheyenne R.
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Sweet! I’ve set up the workflow already for intros but hesitate to pull the trigger without any tracking for completions. Would you be able to back date and look for past workflow completions? So I could start running it then plan to get the data for it later when you’re able to add it?
Zach H.
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We wouldn’t be able to backdate, as Slack doesn’t provide that information, unfortunately
Cheyenne R.
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Okay, I’ll wait on this then.
Zach H.
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Thanks for understanding!
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Cheyenne R.
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Hiii does anyone else consider a member using a workflow as an engagement activity?! 👀
➕1
Zach H.
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I think only Joel P. today
Cheyenne R.
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Ahh I see, what about those who use work flows for AMAs?